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FAQS

Q: How much do you charge?
 
We wish there is a straight answer to this, however, design services are not so easily quantifiable as requirement varies for each and every project. We have two types of billing depending on your design job :

 

a) Per-project price, pre-determined at the start of the project.
b) Hourly rated - billed according to the time utilized. Clients are updated regularly on their projects by our time-log and status reports. Early termination fees applies to all retainers packages. 

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Q: Can a small company afford your services?

At 2amCP LLC, we cater to small businesses, non-profit organizations, and individuals, offering a range of outsourced design projects. Outsourcing allows our clients to save time, reduce frustration and avoid the expense of hiring a full-time staff designer. Working within your budget constraints, we provide flexible solutions that meet your needs. Give us a try and see how far your design budget can stretch with 2amCP LLC.

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Q: Do you do small projects?
 
Absolutely! We're pleased to take on small projects, including website tweaks, photo enhancements, and logo modifications.

*We do not create any holiday/birthday, religious-based design and/or design work that promotes prejudice.

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Q: I have an idea that I would like to protect, does 2amCP LLC sign non-disclosure agreements?

 

We're happy to sign any non-disclosure agreements you have in place, or we can provide a two-way non-disclosure agreement if you don't have one.

 

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Q: Does 2am Creative Production LLC offer Refunds?

 

Deposits are Non-Refundable. An administration fee of 3.5% of your original purchase price will be deducted from the amount refunded. The refund policy will not take effect in any of the following events:
 
  1. If you purchased a "Special Package".
  2. If you have approved your design.
  3. If work was commenced on one of your samples and 2 or more design changes were effected at your request.
  4. If the party for whom the design is being designed closes, or changes its name, or changes its activity.
  5. If the project was canceled for reason(s) unrelated to the design of 2amCP LLC.
  6. If you do not communicate with 2amCP LLC for more than 3 months following the submission of the design.
  7. If other design companies were hired to work on the same design project at the same time.

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